Bot Names Explained: How to Create a Good Bot Name and Various Bot Name Ideas
A global study commissioned by
Amdocs
found that 36% of consumers preferred a female chatbot over a male (14%). Sounding polite, caring and intelligent also ranked high as desired personality traits. Check out our post on
how to find the right chatbot persona
for your brand for help designing your chatbot’s character. Personality also makes a bot more engaging and pleasant to speak to. Without a personality, your chatbot could be forgettable, boring or easy to ignore.
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You can “steal” and modify this idea by creating your own “ify” bot. In summary, the process of naming a chatbot is a strategic step contributing to its success. Web hosting chatbots should provide technical support, assist with website management, and convey reliability.
Here’s how customer service teams are actually using AI
You may have different names for certain audience profiles and personas, allowing for a high level of customization and personalization. Customers reach out to you when there’s a problem they want you to rectify. Fun, professional, catchy names and the right messaging can help. Plus, instead of seeing a generic name say, “Hi, I’m Bot,” you’ll be greeted with a human name, that has more meaning.
Human names are more popular — bots with such names are easier to develop. It is what will influence your chatbot character and, as a consequence, its name. As for Dashly chatbot platform — it assures you’ll get the result you need, allows one to feel its confidence and expertise. To help you, we’ve collected our experience into this ultimate guide on how to choose the best name for your bot, with inspiring examples of bot’s names. ChatBot delivers quick and accurate AI-generated answers to your customers’ questions without relying on OpenAI, BingAI, or Google Gemini.
A good rule of thumb is not to make the name scary or name it by something that the potential client could have bad associations with. You should also make sure that the name is not vulgar in any way and does not touch on sensitive subjects, such as politics, religious beliefs, etc. Make it fit your brand and make it helpful instead of giving visitors a bad taste that might stick long-term. Hit the ground running – Master Tidio quickly with our extensive resource library. Learn about features, customize your experience, and find out how to set up integrations and use our apps.
Most likely, the first one since a name instantly humanizes the interaction and brings a sense of comfort. The second option doesn’t promote a natural conversation, and you might be less comfortable talking to a nameless robot to solve your problems. When customers see a named chatbot, they are more likely to treat it as a human and less like a scripted program.
You don’t want to make customers think you’re affiliated with these companies or stay unoriginal in their eyes. Look through the types of names in this article and pick the right one for your business. Or, go onto the AI name generator websites for more options. Every company is different and has a different target audience, so make sure your bot matches your brand and what you stand for. Also, avoid making your company’s chatbot name so unique that no one has ever heard of it. To make your bot name catchy, think about using words that represent your core values.
Usually, a chatbot is the first thing your customers interact with on your website. So, cold or generic names like “Customer Service Bot” or “Product Help Bot” might dilute their experience. ProProfs Live Chat Editorial Team is a diverse group of professionals passionate about customer support and engagement. We update you on the latest trends, dive into technical topics, and offer insights to elevate your business.
By giving it a unique name, you’re creating a team member that’s memorable while captivating your customer’s attention. If a customer knows they’re dealing with a bot, they may still be polite to it, even chatty. But don’t let them feel hoodwinked or that sense of cognitive dissonance that comes from thinking they’re talking to a person and realizing they’ve been deceived. Naming your chatbot, especially with a catchy, descriptive name, lends a personality to your chatbot, making it more approachable and personal for your customers. It creates a one-to-one connection between your customer and the chatbot. Giving your chatbot a name that matches the tone of your business is also key to creating a positive brand impression in your customer’s mind.
One can be cute and playful while the other should be more serious and professional. That’s why you should understand the chatbot’s role before you decide on how to name it. If you’re about to create a conversational chatbot, you’ll soon face the challenge of naming your bot and giving it a distinct tone of voice. If you are planning to design and launch a chatbot to provide customer self-service and enhance visitors’ experience, don’t forget to give your chatbot a good bot name.
In fact, a chatbot name appears before your prospects or customers more often than you may think. That’s why thousands of product sellers and service providers put all their time into finding a remarkable name for their chatbots. Similarly, naming your company’s chatbot is as important as naming your company, children, or even your dog. Names matter, and that’s why it can be challenging to pick the right name—especially because your AI chatbot may be the first “person” that your customers talk to.
Huawei’s support chatbot Iknow is another funny but bright example of a robotic bot. According to our experience, we advise you to pass certain stages in naming a chatbot. Creating a human personage is effective, but requires a great effort to customize and adapt it for business specifics. Not mentioning only naming, its design, script, and vocabulary must be consistent and respond to the marketing strategy’s intentions.
It’s in our nature to
attribute human characteristics
to non-living objects. Customers will automatically assign a chatbot a personality if you don’t. If you want your bot to represent a certain role, I recommend taking control. Let’s see how other chatbot creators follow the aforementioned practices and come up with catchy, unique, and descriptive names for their bots. The generator is more suitable for formal bot, product, and company names.
Benefits of Using Bot Name Generator
Monitor the performance of your team, Lyro AI Chatbot, and Flows. Automatically answer common questions and perform recurring tasks with AI. Choosing the best name for a bot is hardly helpful if its performance leaves much to be desired. Of course, it could be gendered, but most likely, the one who encounters the bot will not think about it at all and will use it. We need to answer questions about why, for whom, what, and how it works.
Using a name makes someone (or something) more approachable. Customers having a conversation with a bot want to feel heard. But, they also want to feel comfortable and for many people talking with a bot may feel weird.
Apart from personality or gender, an industry-based name is another preferred option for your chatbot. Here comes a comprehensive list of chatbot names for each industry. Short names are quick to type and remember, ideal for fast interaction. If it’s tackling customer service, keep it professional or casual. Share your brand vision and choose the perfect fit from the list of chatbot names that match your brand. A study found that 36% of consumers prefer a female over a male chatbot.
Gemini has an advantage here because the bot will ask you for specific information about your bot’s personality and business to generate more relevant and unique names. Are you having a hard time coming up with a catchy name for your chatbot? An AI name generator can spark your creativity and serve as a starting point for naming your bot. If you name your bot “John Doe,” visitors cannot differentiate the bot from a person. Speaking, or typing, to a live agent is a lot different from using a chatbot, and visitors want to know who they’re talking to. Transparency is crucial to gaining the trust of your visitors.
It’s the a digital assistant designed to understand and process sophisticated technical legal questions without lawyers. As you scrapped the buying personas, a pool of interests can be an infinite source of ideas. You can foun additiona information about ai customer service and artificial intelligence and NLP. For travel, a name like PacificBot can make the bot recognizable and creative for users. Take a look at your customer segments and figure out which will potentially interact with a chatbot. Based on the Buyer Persona, you can shape a chatbot personality (and name) that is more likely to find a connection with your target market.
Crucial steps to naming your bot
Bot names and identities lift the tools on the screen to a level above intuition. Speaking our searches out loud serves a function, but it also draws our attention to the interaction. A study released in August showed that when we hear something vs when we read the same thing, we are more likely to attribute the spoken word to a human creator.
Legal and finance chatbots need to project trust, professionalism, and expertise, assisting users with legal advice or financial services. Good chatbot names are those that effectively convey the bot’s purpose and align with the brand’s identity. While naming Chat GPT your chatbot, try to keep it as simple as you can. You need to respect the fine line between unique and difficult, quirky and obvious. User experience is key to a successful bot and this can be offered through simple but effective visual interfaces.
Let’s have a look at the list of bot names you can use for inspiration. Discover how to awe shoppers with stellar customer service during peak season. Therefore, both the creation of a chatbot and the choice of a name for such a bot must be carefully considered. Only in this way can the tool become effective and profitable.
Your front-line customer service team may have a good read about what your customers will respond to and can be another resource for suggesting chatbot name ideas. A chatbot name that is hard to pronounce, for customers in any part of the world, can be off-putting. For example, Krishna, Mohammed, and Jesus might be common names in certain locations but will call to mind religious associations in other places.
Not every business can take such a silly approach and not every
type of customer
gets the self-irony. A bank or
real estate chatbot
may need to adopt a more professional, serious tone. In retail, a customer may feel comfortable receiving help from a cute chatbot that makes a joke here and there. If the chatbot is a personal assistant in a banking app, a customer may prefer talking to a bot that sounds professional and competent.
It is because while gendered names create a more personal connection with users, they may also reinforce gender stereotypes in some cultures or regions. Let’s consider an example where your company’s chatbots cater to Gen Z individuals. To establish a stronger connection with this audience, you might consider using names inspired by popular movies, songs, or comic books that resonate with them.
Travel chatbots should enhance the travel experience by providing information on destinations, bookings, and itineraries. Now, with insights and details we touch upon, you can now get inspiration from these chatbot name ideas. Remember, the key is to communicate the purpose of your bot without losing sight of the underlying brand personality. On the other hand, when building a chatbot for a beauty platform such as Sephora, your target customers are those who relate to fashion, makeup, beauty, etc. Here, it makes sense to think of a name that closely resembles such aspects. However, naming it without keeping your ICP in mind can be counter-productive.
It was interrupting them, getting in the way of what they wanted (to talk to a real person), even though its interactions were very lightweight. Adding a catchy and engaging welcome message with an uncommon name will definitely keep your visitors engaged. Industries like finance, healthcare, legal, names for bot or B2B services should project a dependable image that instills confidence, and the following names work best for this. Our list below is curated for tech-savvy and style-conscious customers. To truly understand your audience, it’s important to go beyond superficial demographic information.
As you can see, the generated names aren’t wildly creative, but sometimes, that’s exactly what you need. Names like these will make any interaction with your chatbot more memorable and entertaining. At the same time, you’ll have a good excuse for the cases when your visual agent sounds too robotic. To a tech-savvy audience, descriptive names might feel a bit boring, but they’re great for inexperienced users who are simply looking for a quick solution. Add a live chat widget to your website to answer your visitors’ questions, help them place orders, and accept payments!
That’s the first step in warming up the customer’s heart to your business. One of the reasons for this is that mothers use cute names to express love and facilitate a bond between them and their child. So, a cute chatbot name can resonate with parents and make their connection to your brand stronger. However, you’re not limited by what type of bot name you use as long as it reflects your brand and what it sells.
It should reflect your chatbot’s characteristics and the type of interactions users can expect. Sales chatbots should boost customer engagement, assist with product recommendations, and streamline the sales process. Automotive chatbots should offer assistance with vehicle information, customer support, and service bookings, reflecting the innovation in the automotive industry.
Personalizing your bot with its own individual name makes him or her approachable while building an emotional bond with your customer. You’ll need to decide what gender your bot will be before assigning it a personal name. This will depend on your brand and the type of products or services you’re selling, and your target audience. While your bot may not be a human being behind the scenes, by giving it a name your customers are more likely to bond with your chatbot. Whether you pick a human name or a robotic name, your customers will find it easier to connect when engaging with a bot.
This might have been the case because it was just silly, or because it matched with the brand so cleverly that the name became humorous. Some of the use cases of the latter are cat chatbots such as Pawer or MewBot. It’s less confusing for the website visitor to know from the start that they are chatting to a bot and not a representative. This will show transparency of your company, and you will ensure that you’re not accidentally deceiving your customers. A thoughtfully picked bot name immediately tells users what to expect from
their interactions. Whether your bot is meant to be friendly, professional, or
humorous, the name sets the tone.
These names for bots are only meant to give you some guidance — feel free to customize them or explore other creative ideas. The main goal here is to try to align your chatbot name with your brand and the image you want to project to users. The name you choose will play a significant role in shaping users’ perceptions of your chatbot and your brand. Take the naming process seriously and invite creatives from other departments to brainstorm with you if necessary. Bad chatbot names can negatively impact user experience and engagement. Cute names are particularly effective for chatbots in customer service, entertainment, and other user-friendly applications.
Industry-specific names such as “HealthBot,” “TravelBot,” or “TechSage” establish your chatbot as a capable and valuable resource to visitors. If you are looking to replicate some of the popular names used in the industry, this list will help you. Note that prominent companies use some of these names for their conversational AI chatbots or virtual voice assistants.
Creating chatbot names tailored to specific industries can significantly enhance user engagement by aligning the bot’s identity with industry expectations and needs. Below are descriptions and name ideas for each specified industry. You now https://chat.openai.com/ know the role of your bot and have assigned it a personality by deciding on its gender, tone of voice, and speech structure. Adding a name rounds off your bot’s personality, making it more interactive and appealing to your customers.
If you’re struggling to find the right bot name (just like we do every single time!), don’t worry. Try to play around with your company name when deciding on your chatbot name. For example, if your company is called Arkalia, you can name your bot Arkalious. There are different ways to play around with words to create catchy names. For instance, you can combine two words together to form a new word. Do you remember the struggle of finding the right name or designing the logo for your business?
Without mastering it, it will be challenging to compete in the market. Users are getting used to them on the one hand, but they also want to communicate with them comfortably. But sometimes, it does make sense to gender a bot and to give it a gender name. In this case, female characters and female names are more popular. Such a bot will not distract customers from their goal and is suitable for reputable, solid services, or, maybe, in the opposite, high-tech start-ups.
Different bot names represent different characteristics, so make sure your chatbot represents your brand. Tidio’s AI chatbot incorporates human support into the mix to have the customer service team solve complex customer problems. But the platform also claims to answer up to 70% of customer questions without human intervention.
For example, if we named a bot Combot it would sound very comfortable, responsible, and handy. This name is fine for the bot, which helps engineering services. Dash is an easy and intensive name that suits a data aggregation bot. At Intercom, we make a messenger that businesses use to talk to their customers within a web or mobile app, or with anyone visiting a businesses’ website.
When customers first interact with your chatbot, they form an impression of your brand. Depending on your brand voice, it also sets a tone that might vary between friendly, formal, or humorous. This demonstrates the widespread popularity of chatbots as an effective means of customer engagement. For all the other creative and not-so-creative chatbot development stuff, we’ve created a
guide to chatbots in business
to help you at every stage of the process. A clever, memorable bot name will help make your customer service team more approachable. Finding the right name is easier said than done, but I’ve compiled some useful steps you can take to make the process a little easier.
Chatbots are all the rage these days, and for good reasons only. They can do a whole host of tasks in a few clicks, such as engaging with customers, guiding prospects, giving quick replies, building brands, and so on. The kind of value they bring, it’s natural for you to give them cool, cute, and creative names. However, if the bot has a catchy or unique name, it will make your customer service team feel more friendly and easily approachable. These relevant names can create a sense of intimacy, thus, boosting customer engagement and time on-site.
- As popular as chatbots are, we’re sure that most of you, if not all, must have interacted with a chatbot at one point or the other.
- This, in turn, can help to create a bond between your visitor and the chatbot.
- Research the cultural context and language nuances of your target audience.
Simultaneously, a chatbot name can create a sense of intimacy and friendliness between a program and a human. However, improving your customer experience must be on the priority list, so you can make a decision to build and launch the chatbot before naming it. Keep in mind that an ideal chatbot name should reflect the service or selling product, and bring positive feelings to the visitors. Apparently, a chatbot name has an integral role to play in expressing your brand identity throughout the customer journey. Names provoke emotions and form a connection between 2 human beings. When a name is given to a chatbot, it implicitly creates a bond with the customers and it arouses friendliness between a bunch of algorithms and a person.
Catchy chatbot names grab attention and are easy to remember. Make sure your chatbot is able to respond adequately and when it can’t, it can direct your customer to live chat. Take advantage of trigger keyword features so your chatbot conversation is supportive while generating leads and converting sales. An example of this would be “Customer Agent” or “Tips for Cat Owners” which tells you what your bot is able to converse in but there’s nothing catchy about their names. By being creative, you can name your customer service bot, “Ask Becky” or “Kitty Bot” for cat-related products or services.
- Bot names and identities lift the tools on the screen to a level above intuition.
- The name of your chatbot should also reflect your brand image.
- Setting up the chatbot name is relatively easy when you use industry-leading software like ProProfs Chat.
- These names often use puns, jokes, or playful language to create a lighthearted experience for users.
- For instance, a number of healthcare practices use chatbots to disseminate information about key health concerns such as cancers.
- You’ll spend a lot of time choosing the right name – it’s worth every second – but make sure that you do it right.
If you want your chatbot to have humor and create a light-hearted atmosphere to calm angry customers, try witty or humorous names. By carefully selecting a name that fits your brand identity, you can create a cohesive customer experience that boosts trust and engagement. Or, if your target audience is diverse, it’s advisable to opt for names that are easy to pronounce across different cultures and languages. This approach fosters a deeper connection with your audience, making interactions memorable for everyone involved. This is why naming your chatbot can build instant rapport and make the chatbot-visitor interaction more personal. It’s crucial to be transparent with your visitors and let them know upfront that they are interacting with a chatbot, not a live chat operator.
Join us at Relate to hear our five big bets on what the customer experience will look like by 2030. You want your bot to be representative of your organization, but also sensitive to the needs of your customers. Clover is a very responsible and caring person, making her a great support agent as well as a great friend. For example, New Jersey City University named the chatbot Jacey, assonant to Jersey.
Userlike’s AI chatbot leverages the capabilities of the world’s largest large language model for your customer support. This allows the chatbot to creatively combine answers from your knowledge base and provide customers with completely personalized responses. The AI bot can also answer multiple questions in a single message or follow-up questions.
You can signup here and start delighting your customers right away. Remember, emotions are a key aspect to consider when naming a chatbot. And this is why it is important to clearly define the functionalities of your bot. Similarly, an e-commerce chatbot can be used to handle customer queries, take purchase orders, and even disseminate product information. Be creative with descriptive or smart names but keep it simple and relevant to your brand.
Make sure the name is relevant to the industry or topic your bot is focused on. Research existing bots to avoid duplicating names already in use. Test the name with potential users to ensure it resonates with them. Avoid using numbers or special characters in the name, as this can make it harder for users to type or remember. Keep the name short and concise for easy recognition and recall.
What do you call a chatbot developed to help people combat depression, loneliness, and anxiety? Suddenly, the task becomes really tricky when you realize that the name should be informative, but it shouldn’t evoke any heavy or grim associations. Naturally, this approach only works for brands that have a down-to-earth tone of voice — Virtual Bro won’t match the facade of a serious B2B company. At Kommunicate, we are envisioning a world-beating customer support solution to empower the new era of customer support. We would love to have you onboard to have a first-hand experience of Kommunicate.
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Good branding digital marketers know the value of human names such as Siri, Einstein, or Watson. It humanizes technology and the same theory applies when naming AI companies or robots. Giving your bot a human name that’s easy to pronounce will create an instant rapport with your customer. But, a robotic name can also build customer engagement especially if it suits your brand. While a lot of companies choose to name their bot after their brand, it often pays to get more creative. Your chatbot represents your brand and is often the first “person” to meet your customers online.
Your chatbot may answer simple customer questions, forward live chat requests or assist customers in your company’s app. Certain names for bots can create confusion for your customers especially if you use a human name. To avoid any ambiguity, make sure your customers are fully aware that they’re talking to a bot and not a real human with a robotic tone of voice! The next time a customer clicks onto your site and starts talking to Sophia, ensure your bot introduces herself as a chatbot. Remember that people have different expectations from a retail customer service bot than from a banking virtual assistant bot.
Research the cultural context and language nuances of your target audience. Avoid names with negative connotations or inappropriate meanings in different languages. It’s also helpful to seek feedback from diverse groups to ensure the name resonates positively across cultures. Now that we’ve explored chatbot nomenclature a bit let’s move on to a fun exercise. A healthcare chatbot can have different use-cases such as collecting patient information, setting appointment reminders, assessing symptoms, and more.
You can generate a catchy chatbot name by naming it according to its functionality. Generate a reliable chatbot name that the audience believes will be able to solve their queries perfectly. Get your free guide on eight ways to transform your support strategy with messaging–from WhatsApp to live chat and everything in between. Try to use friendly like Franklins or creative names like Recruitie to become more approachable and alleviate the stress when they’re looking for their first job. By the way, this chatbot did manage to sell out all the California offers in the least popular month.
